Support Center

Access to Support Tickets, Knowledgebase, Pre-Sales Contact and More

Support Tickets

Official Support

Simply Submit a Trouble Ticket, and get Professional Support.

ENTER

Knowledgebase

Tutorials and Articles

Unsure of where to start? Check out the Knowledgebase First.

ENTER

Pre-Sales Contact

Send Us Your Questions

A Form to submit general or pre-sales questions to us.

ENTER

Announcements

Stay Informed

From Service Outages & General News, to Holiday Office Hours.

ENTER




WebMail Access

For @michiganx.net Users

Go to, https://webmail.michiganx.net
Access your Email from Anywhere there is Internet Access. Offices, Hotels & Fast-Food.

Network Status

Live Network Status

This is a Real-Time Network Status Check, from within our Network. It lists Each Major Service by Name, and the Current Status of the Services.

Alternative Payments

Not For Service Invoices

Credit Card & PayPal Payments for one-off Products or Services. Only use this when requested to by support or staff.


Support FAQs

Frequently Asked Questions

How do I Contact Support?

The Official Method for Contacting Support is the use of "Support Tickets". This method ensures that you do in fact get a response, and that any emails or voice messages do not get lost or ignored. Also, your support tickets are archived in your account, so if you ever need to go back and see what was said or done, it's there.

How do I Login to My Account?

At the top Right of every page there is blue button titled, "Client Area", click that and you will be taken to the login page. Enter your user name and password, or optionaly sign in using your Facebook, Google, or Twitter credentials.

How do I ?????

Check out the Knowledgebase and see if any of your questions can be answered there. We are always adding to the Knowledgebase, so refer to it first whenever you may have a question. And if what your looking for is not found in the Knowledgebase, feel free to contact support via a support ticket or email, and we will be happy to help.


Recomended Software

Software to help in using your web site, or other activities.

Mozilla Firefox

Web Browser

Mozilla Firefox is a Better Web Browser. It can replace Internet Explorer, Edge, or anything else. It is modern, very stable and secure. Get it, Use it.

Mozilla Thunderbird

Email Client

Mozilla Thunderbird is an Email Client. A Best In Class Email Client for almost any operting system. Take back your email and get total control.

FileZilla FTP

FTP Client

Fast and reliable FTP client, plenty of features and a graphical user interface. Easily upload & download files from your computer to your web host.

Avast Free Antivirus

Antivirus Software

Avast free is an antivirus program to help protect your system. The "Free version" does nag you about purchasing the paid version. If you can live with that.

ADBLOCK Plus

Browser Ad Blocker

Blocks banners, pop-ups, video ads and more. Installs in most Web Browsers like Firefox, Chrome, IE, Safari, Android, and More. Very Nice.

7Zip File Archiver

Uncompress Files

Opens and unpacks 7z, RAR, ARJ, GZIP, TAR, ZIP, CAB and other compressed files. Integration with Windows shell and a has a powerful file manager.

Apache OpenOffice

Free and Open Productivity Suite

Open-Source (Free to Use) Office Software Suite for Word Processing, Spreadsheets, Presentations, Graphics, Databases and More.